Dear FILEX user：
As many users have not updated their latest FIL wallet address for withdrawing their FIL, please send an email to the customer service: firstname.lastname@example.org if you have not already received an email from us.
If you are unable to access the platform because you have forgotten your password, please send an email plus your latest wallet address that you want to receive your FIL tokens to:
We will send the FIL in your wallet balance to your address.
Due to the high volume of emails, we will review emails once a week.
Thank you very much.